Your community needs you!
Becoming a contract tracer means assisting the community around you by slowing down and even halting the spread of a disease. If someone has been diagnosed, that person must know that isolation for them and quarantining of individuals with whom they have been in close contact with, for a certain period of time, would help eradicate, in this case, COVID-19. You will have to be sensitive to the person’s needs and empathetic to gain their trust, easing the process of obtaining information, vital to tracking down the possible pattern of it’s spread.
Qualifications
A successful candidate would preferably, in the South African context:
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Firsts things first – Get certified before you apply. You can complete the free certified training here.
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Because of our cosmopolitan make up, be able to communicate on a personal yet professional level with cases and contacts
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Have a great work ethic and a positive disposition particularly as we are trying to halt the spread of a potentially fatal disease
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Empathy plays a vital roll in gaining trust and extracting information
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Matric or equivalent required
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Proficient in English
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Second in any of the 11 official languages would be an advantage
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Must professionally and confidentiality deal with private information
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Computer Literate
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Technology requirements: PC with Windows 10 and antivirus protection, and Windows Firewall; or Mac with Apple OS X 10.13 and antivirus protection; and personal mobile device to use for this job. A headset is preferred.
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A background in health or health studies would be favourable.
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Applicants with a medical background would be given a strong preference
Become a Tracer
Submitting this application adds you to an international database spanning all African countries for consideration for all remote contact tracing positions.